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FAQ

Q1.How to proceed an order for led light?

A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places

Q2. What about the lead time?

A:Sample needs 1-3 days, mass production time needs 3-7 days according to the order quantity .

Q3. Do you have any MOQ limit for led light order?What's the Payment way ?

A: MOQ is 100pcs for each model. We accept T/T Paypal and Western Union three ways payment.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 2-5 days to arrive. Airline and sea shipping also optional.

Q5.Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. 

Q6: Do you offer guarantee for the products?

A: Yes, we offer 3 years warranty to our products.

Q7: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly, during the guarantee period, we will send new.